WeTech · Hong Kong

Enterprise AI consulting and adoption planning in Hong Kong

Assess AI automation, enterprise knowledge search and document workflows for Hong Kong businesses. Compare options and pilot results, with clear boundaries, recurring costs and steps that require human review.

Content updated: · Hong Kong time (GMT+8)

Who is this service for?

Scope and deliverables

How do we evaluate the result?

What can you prepare before a consultation?

Which approach fits your needs?

Which approach fits your needs?
ApproachSuitable situationCheck before deciding
Configure existing toolsAvailable search or automation meets the needLicensing, data handling and workflow fit
Run an AI pilotOne defined task needs quality and cost validationRepresentative samples, review, stop conditions and acceptance
Custom knowledge searchAnswers must use company documents and access rightsRetrieval, citations, updates and access restrictions

From discovery to implementation

We first review your workflow, existing systems and constraints, then agree the scope and acceptance criteria. A controlled pilot helps validate the approach before wider rollout. Documentation, training and handover form part of the agreed plan. Deliverables, timing and support are confirmed in the proposal.

What determines cost and timing?

Cost and timing depend on feature scope, integrations, data preparation, access controls, security requirements and ongoing support. Third-party licences, cloud usage and maintenance should be identified separately. An initial consultation helps define the assumptions, deliverables and acceptance criteria before proceeding.

Deliverables to confirm before accepting a quotation

Use this checklist to compare proposals and agree the relevant documents, responsibilities and acceptance criteria.

  • Pilot scope and baseline — Identify the task, current process, exclusions and owners.
  • Tests and acceptance records — Agree representative questions, unanswered and failure scenarios, then record quality, total task time and correction effort.
  • Data and suppliers — List permitted documents, roles, retention, supplier terms and source-update arrangements.
  • Costs and expansion criteria — Separate model, retrieval, tool, integration and review costs, and agree when to continue, revise or stop.

Planning example

This illustrative scenario explains planning and evaluation. It is not a completed client case study.

For internal document search, choose permitted documents and representative questions, and record current lookup time. Evaluate answers, citations, missing answers, outdated documents and access restrictions. Include human review time in the total cost.

Frequently asked questions

Can we put company documents directly into an AI tool?
First review classification, permissions, provider retention and training policies, and confidentiality arrangements. Sensitive information should not enter an external service before this assessment.
Does enterprise knowledge search always require RAG?
No. Compare existing search, document organisation and available tools first. Retrieval-augmented generation may be relevant when answers must be grounded in company documents, with citations and access controls.
How do we know a pilot has succeeded?
Define representative tasks, quality requirements, cost and review effort before starting. Compare the old and new workflows using the same examples and record failure cases.
What should the quotation cover?
The number of workflows, data quality and usable samples. Existing versus custom tools, permissions and system integrations. Model and cloud usage, evaluation, review, training and updates.
What should we prepare for the initial consultation?
Time-consuming tasks and the current process. Available documents, data owners and confidentiality restrictions. Team roles, desired outcomes, budget range and current tools.
How do we confirm the deliverables meet our needs?
Measure task time, answer quality and human review effort together. Test missing answers, outdated documents, incorrect citations and access restrictions. Compare total costs before deciding on wider adoption.
What should an enterprise AI knowledge-base pilot deliver?
Agree documents and permissions, representative questions, answer citations, updates and withdrawal handling, then deliver the agreed pilot and acceptance records. Test unanswered questions, incorrect citations, outdated documents and restricted data, comparing results with existing search.
Should we start with an AI agent or workflow automation?
For fixed steps and clear rules, compare conventional workflow automation first. Add AI to a defined step when document interpretation is needed. Assess an agent when the task needs dynamic tool or step selection, including permissions, costs and human handover.
Should we audit data before an AI pilot?
Confirm the task, sources, permitted use, samples and human fallback first. A readiness report should identify gaps, owners and entry conditions rather than only a score.
How do we choose a knowledge base, fine-tuning or a support chatbot?
Evaluate retrieval for current documents and sources, and compare prompt controls with fine-tuning for behaviour. Define access, drafts, human approval and monitoring separately for support or document processing.

Further reading

Related product cases (Traditional Chinese)

Reference sources

These sources provide technical and evaluation references. Adapt the planning recommendations to your systems, data and agreed scope.

Buying and implementation guides

Define scope, cost, acceptance and handover before deciding the next step. These guides explain planning methods; actual deliverables and quotations are agreed per project.

Start with your business problem

Tell us which tasks take the most time, which systems you use and what you want to improve. We will discuss your needs and the next practical step.

Free initial consultation